Support Terms

Terms of Service

The Customer Success team of ItsMyCargo will be available for Technical Support to Customer via both telephone and electronic mail on weekdays during the hours of 8:00 am through 8:00 pm Central European Time, with the exclusion of National Holidays (“Support Hours”).

Customer may initiate a helpdesk ticket during Support Hours by calling +49 151 5908 5855 or any time by emailing support@itsmycargo.com.

Company will use commercially reasonable efforts to respond to all helpdesk tickets within one (1) business day.

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